Working With Discovery Parks
At Discovery Parks it’s not about us. It’s about our guests.
We pride ourselves on delivering a quality service experience for our guests. Our parks across Australia offer exceptional diversity, whether it is in the heart of the outback, on the waterfront or nestled within a National Park. Our parks are comfortable, memorable and safe places for people of all ages to enjoy. Whether it’s a family holiday, enjoying a short getaway with your partner, or working on location, we promise to make every trip away from home a relaxing and rewarding one.
We recognise our staff are key to achieving our goal of providing high quality accommodation and superior customer service to every guest who stays at a Discovery Parks property. We therefore aim to maintain a positive, supportive and encouraging work environment for all our employees both at the parks and at our Head Office.
Discovery Parks believes our positive culture enables staff to deliver good customer service which in turn means continued success, increased profits, higher job satisfaction, improved company morale and better teamwork.
Discovery Parks' staff around Australia are supported by a dedicated Head Office team in Adelaide who provide assistance in operations, finance, marketing and human resources.
At Discovery Parks, we are proud of the systems and processes we have developed over the past 7 years. These include a centralised reservation system, online timesheets, a business intelligence tool and a completely automated online accounts payable system. All these systems and processes have been designed to improve efficiency and service to staff and guests.